Privacy
Policy.

NanoDashboard is operated by NanoWorkers B.V., a company established in the Netherlands. In this policy, “we” and “us” mean NanoWorkers B.V.

This policy explains what personal data we handle when you visit nanodashboard.com or use the NanoDashboard service, why we handle it, and what rights you have. For questions, write to support@nanoworkers.ai.

Where you use NanoDashboard to store or display data about other people, you are the controller of that data and we act as a processor on your instructions.

Account and organisation information. Your name, email address, the organisation and dashboards you belong to, your role and permissions, and the invitations you send or accept. If you sign in with Google or Microsoft, we receive the email address and name held by that account.

Billing information. Your plan, subscription status and usage against plan allowances. Payments are handled by our payment processor — we do not receive or store full card numbers.

Technical and security information. Server and application logs recording requests, IP address, browser and device information, timestamps and errors. These let us operate the service, investigate faults and detect abuse.

Data you put into NanoDashboard. Dashboards, boards, widgets, uploaded files, and the contents of tables you import. This content is yours, and may include personal data about your customers or staff if you choose to load it.

Data from systems you connect. When you connect a source such as Google Sheets, Salesforce or a SQL database, we hold the credentials or OAuth tokens needed to reach it and we import the tables you select. We only read from connected sources — we do not write back to them.

Under the GDPR we rely on the following legal bases:

• Performance of a contract — to create and administer your account, run the connectors and dashboards you set up, process your subscription, and provide support.
• Legitimate interests — to keep the service secure and available, to prevent and investigate abuse, to understand how the product is used so we can improve it, and to send service-related messages.
• Legal obligation — to meet accounting, tax and other statutory requirements.
• Consent — where we ask for it, such as optional marketing email. You can withdraw consent at any time.

We do not sell personal data, and we do not use your content or your connected data for advertising.

NanoDashboard includes AI features that let you ask questions about your data in plain language.

To answer a question, the information needed to produce the answer — which may include your question and data from the sources you have connected — is sent to a third-party AI provider that generates the response on our behalf. AI features are read-only: they do not change your data or write back to your connected systems.

We do not use your content to develop, train, or improve generalized artificial intelligence or machine learning models.

We use a small number of providers to run the service. They may process personal data on our behalf, under contract, and only for the purpose we engage them for:

• Cloud hosting, storage and data processing infrastructure.
• Payment processing, including Stripe, for subscriptions and invoicing.
• Email delivery, for account, billing and support messages.
• Customer support and in-product messaging tools.
• Third-party AI providers, where you use AI features.

If you would like more detail about the providers we use, email support@nanoworkers.ai.

Our primary hosting and storage infrastructure is located in the European Union. Some of our providers — for example certain AI and support services — may process data outside the European Economic Area. Where that happens, we rely on an appropriate transfer mechanism under the GDPR, such as the European Commission’s Standard Contractual Clauses or an adequacy decision.

We take reasonable technical and organisational measures to protect your data:

• Traffic to and from NanoDashboard is encrypted in transit over HTTPS.
• Connector credentials and OAuth tokens are encrypted at rest and are never shown in the interface or returned by our API.
• Access is controlled per organisation and dashboard, with roles determining what each user can see and change.
• Internal access to production systems is limited to those who need it.

No online service can be guaranteed completely secure. If you believe you have found a security problem, please contact us at support@nanoworkers.ai.

We keep data for as long as it is needed to provide the service to you. Content you delete in the product — a dashboard, a table, a connection — is removed from our active systems.

After an account or subscription ends, data may be held for a limited period before deletion so that an account can be restored if it was ended in error. Some records, such as invoices and billing records, are kept longer where we are required to do so for legal, accounting, security or fraud-prevention reasons.

You can ask us to delete your data sooner by emailing support@nanoworkers.ai.

If you are in the European Economic Area, you have the right to access your personal data, to have it corrected or deleted, to restrict or object to how we process it, to receive it in a portable format, and to withdraw consent where processing is based on consent.

To exercise any of these, email support@nanoworkers.ai. We may need to verify your identity before we act. If the request concerns data held in a customer’s dashboard, we will normally refer you to that customer, who controls it.

You also have the right to lodge a complaint with your local data protection authority. In the Netherlands this is the Autoriteit Persoonsgegevens.

We use cookies and similar technologies that are necessary to run the service — keeping you signed in, maintaining your session, and protecting against cross-site request forgery. Where we use anything beyond what is strictly necessary, we will ask for your consent first. You can clear or block cookies in your browser, though signing in will not work without the essential ones.

NanoDashboard is a business product and is not directed at children. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal data, contact support@nanoworkers.ai and we will delete it.

We may update this policy as the service changes or as legal requirements evolve. The date at the top of this page shows when it was last revised. If a change materially affects how we handle your personal data, we will let account holders know before it takes effect.

For any question about this policy or about your data, email us at support@nanoworkers.ai. NanoDashboard is operated by NanoWorkers B.V., established in the Netherlands.